电子邮件依然很流行

两年前我在唱衰与热捧:电子邮件服务怎么了? 里对电子邮件服务的衰退做过分析,最近一组关于电子邮件的数据很有趣。

首先,未来三年会显著增长:

By the end of 2019, it’s estimated there will be more than 2.9 billion email users worldwide and 246 billion emails sent and received per day (up from 205 billion messages in 2015). Since we’re already inundated by daily emails, it’s easy to see this as a prime opportunity for alternative messaging solutions, such as Facebook Messenger, Slack, Yammer, Hipchat, Kik, or Google Hangouts. But with all the speculation about the next “email killer,” the truth is it hasn’t been invented yet — this decades-old form of communication is still relevant.

然而,电子邮件的用户越来越老:

There’s a feeling that email isn’t hip anymore, that it’s an old person’s technology. The results of an online survey last year indicated that 52 percent of respondents between the ages of 21 and 40 talk to friends by email, a number far lower than Facebook usage (69 percent), texting (83 percent), and phone calls (61 percent). However, for those over the age of 41, email was the preferred method of communication, at 91 percent.